Last Updated on February 9, 2023 by Morgan Beard
🏬 Retail Therapy
Between convenience and community, both retailers and restaurateurs are filling a post-covid void for many consumers. People want to immerse themselves in their communities, to dine with friends and have an awesome customer retail experience. In fact, a recent survey found that over 60% of US shoppers are expected to visit brick & mortar stores this holiday season.
How two conveniences stores are optimizing their delivery by prioritizing customer experience
“Folks need different modalities at different times. That means that you need to be native both in retail and online because that’s where your customers are.” RetailBrew
Deals, promotions drive increased holiday spending: report
“Shoppers are continuing to spend despite inflation and economic headwinds, and while higher prices will drive some of the increase in holiday spending this year, overall retailers are poised for a successful holiday season.” RetailDive
Study: Diner demand for restaurants higher than 2021
“58% of diners are eating restaurant food more this year than in 2021. And, Most customers are willing to pay higher prices to keep restaurants open, at least in the short term.” Restaurant Dive
🍦 So, What’s the Scoop?
Customer experience is a driving factor for shoppers and diners entering brick & mortar locations. Retailers and restaurateurs offering community, convenience and an awesome experience will end up on top this holiday season.
Post-pandemic retail has evolved! It’s tech savvy with smart carts, self checkout and mobile kiosks – all powering that in-person customer experience.
💻 Why is Lease Accounting Hard?
Let’s face it, lease accounting is hard. ASC 842 fundamentally changes how finance teams account for their lease liabilities and ROU assets. Your journal entries and close-the-books processes need a sustainable process in place.
Lauren Bahr, VP of Finance and CPA at Occupier, led this webinar discussion that originally aired on MyCPE.